ALERT: Some iPhone users are unable to reset their password after a failed login.  This is being investigated to isolate the cause and and update will be pushed as soon as available.  The interim fix is to reset the user's password manually via the CMP.


 

Submit a Ticket

The customer/site number is in the format DT-XXXX-YYY where XXXX is your customer number and YYY is your site number.  For example, DT-0001-001.
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About our team

Dencar technical support is provided everyday from 8:00AM-8:00PM Eastern.  Activation and go-live support must be scheduled Mon-Thu between 8:00AM-5:00PM Eastern.

NOTE: Please check your SPAM folder immediately after submission and move our communications to your primary inbox.

Warranty: CPI is the sole entity that determines warranty coverage for cash recyclers.  

Please follow this link for a physical cash recycler repair.