ALERT:  Credit Card Maintenance Windows: Tuesday, October 20, from 2:00 am ET - 3:30 am ET and Wednesday, October 21, from 4:00 am ET - 5:00 am ET.  Expect multiple brief outages during cluster restarts.


 

Submit a Ticket

The customer/site number is in the format DT-XXXX-YYY where XXXX is your customer number and YYY is your site number.  For example, DT-0001-001.
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About our team

Dencar technical support is provided everyday from 8:00AM-8:00PM Eastern.  Activation and go-live support must be scheduled Mon-Thu between 8:00AM-5:00PM Eastern.

NOTE: Please check your SPAM folder immediately after submission and move our communications to your primary inbox.

Warranty: CPI is the sole entity that determines warranty coverage for cash recyclers.  

Please follow this link for a physical cash recycler repair.